Delivery & Taxes

  • Delivery Methods: We use DHL Express and regular Post Office Mail for smaller items. You will receive a Tracking Number for your order when your order is shipped. We ship our sleeping bags direct from Slovakia.
  • Delivery Times: Orders typically take 6 to 10 working days to arrive, sometimes longer. If your order is urgent please do get in contact and we will do our best to expedite it.
  • Alternative Delivery Addresses: We ship worldwide and can deliver to alternative delivery addresses, this option is available at checkout.
  • Duty and Taxes:
    • Shipping to the EU: Provide an EU delivery address and our prices include VAT for that EU country. We pay VAT on your behalf.
    • Shipping to the UK: We are able to ship to the UK “Duty and Taxes Paid”. Orders are delivered direct to your door without delay at the UK Border. Provide a UK delivery address and our prices include VAT 20% and UK Duty 2%. Shipping prices include the €15 admin charge for UK Border processing. The price at checkout is the price you pay.
    • Shipping Worldwide: Provide a delivery address outside the EU or UK and our prices exclude duty and taxes. If local duties and taxes are due on imports, customers are responsible for paying these before the delivery is made. DHL will contact you regarding these.
  • Payment Currencies:
    • We accept payment in both GBP Pounds and Euros. Payment is taken in the currency displayed.
    • Paying in US Dollars and other currencies is no problem. Your card provider will use their own exchange rate to make the payment in either GB Pounds or Euros whichever you choose.
  • If you have more questions please do Contact Us